Customer Feedback Form

Name:

Thank you for choosing Perry Moving Services. In order to insure the highest measure of customer satisfaction we would greatly appreciate your feedback. If you do not mind, please take the time to fill out this comment sheet. Thank you, we appreciate your time.

Please indicate how strongly you agree with each statement below by selecting the option that best demonstrates how you feel about your move.

My move was scheduled easily and reasonably by the office staff.
Strongly Disagree
Disagree
Agree
Strongly Agree

My crew arrived on time and appropriately dressed in uniform.
Strongly Disagree
Disagree
Agree
Strongly Agree

My crew introduced themselves to me upon their arrival.
Yes
No

My crew was well prepared with supplies and equipment.
Strongly Disagree
Disagree
Agree
Strongly Agree

My crew was caring and always attentive to my concerns.
Strongly Disagree
Disagree
Agree
Strongly Agree

My crew leader walked through my old house to ensure all items were loaded.
Yes
No

My crew worked diligently and the effort they put forth was impressive.
Strongly Disagree
Disagree
Agree
Strongly Agree

My crew leader walked through my new house to ensure delivery into the proper rooms.
Yes
No

My crew maintained a positive and friendly attitude throughout my move.
Strongly Disagree
Disagree
Agree
Strongly Agree

I felt at ease with my crew and developed a personal relationship.
Strongly Disagree
Disagree
Agree
Strongly Agree

Which member(s) of your crew do you feel went above and beyond the call of duty to provide you with best customer service?

Would you recommend Perry Moving Services to people you know?
Yes
No

Can we place you on our reference list?
Yes
No
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Comments/Questions: